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Customer Journey Mapping Workshop

  • Southern Methodist University University Park, TX USA (map)

The organizational benefits of customer journey mapping are well known - From identifying weak points and friction, seeing the journey from the customer’s point of view, identifying opportunities and predicting customers’ behavior to aligning the organization across functions and silos, and gaining a practical understanding of what works and what doesn’t when implementing and managing a program is essential to its success. Sign up for this hands-on 2-day workshop in Dallas.

Earlier Event: November 14
CX Mentoring @ The Lean Startup Conference