In this hands-on workshop, you will learn a cutting-edge approach to defining most critical business activities and metrics for each stage of the customer journey to discover biggest returns.
Winning and retaining customers depends on designing end-to-end solutions that solve important customer problems. Lean Design Thinking equips your organization to rapidly gain deep customer empathy, thoroughly understand problems, and quickly co-create delightful products and experiences. In this hands-on workshop, you will learn a framework of powerful tools and mindsets to enable scaling customer-driven innovation throughout your company.
Innovation InFocus 2017 is a unique conference that demonstrates how service providers and the IT vendor community (often competitors) can work together to rapidly create and launch leading-edge solutions. As an attendee, you get the chance to be hands-on with these solutions as well as participate in interactive workshops and thought- provoking discussions. Network with senior representative from some of the world’s largest service provider companies